Trading Terms & Conditions

1. Detailed description of goods and/or services

Bundu Beach is a business in the  Holiday Accommodation industry that hosts and rents out quality holiday houses and apartments .

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2 days – note that your payment of deposit required secures your accommodation reservation, and full payment is required before access/occupation can be provided.

3. Export restriction (Optional)

Not applicable

4. Return and Refunds policy

The provision of goods and services by Bundu Beach,  is subject to availability. In cases of unavailability or double bookings, Bundu Beach will provide similar suitable alternate accommodation failing which a refund will be processed, in full within 30 days.

CANCELLATION POLICY:  Refunds only become applicable AT ALL once the property is re-booked over the same period.  NO REFUNDS will be applicable on Cancellations for Peak Season bookings, within 8 weeks of your Arrival Date. 

Cancellation Fees:  Peak Season – should cancellation occur (for ANY reason) within 4 weeks of Arrival Date, 40 per cent of invoice is applicable.                                                      

Cancellation Fees:  Peak Season – should cancellation occur within 8 weeks of Arrival Date, 20 per cent of total invoice is applicable.                                                         

Cancellation Fees:  Out + Semi Season – should cancellation occur (for ANY reason) within 3 weeks of Arrival Date, 20 per cent of total Invoice is applicable.                                                            

5. Customer Privacy policy

Bundu Beach shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569 .

6. Payment options accepted

Payment may be made via Visa and MasterCard.

7. Card acquiring and security

Card transactions will be acquired for Bundu Beach via PayGate (Pty) Ltd who are the approved payment gateway for all South African

acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by Bundu Beach separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is

South African Rand (ZAR).

10. Responsibility

Bundu Beach takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile

This website is governed by the laws of South Africa and Bundu Beach chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Imbali Ridge Estate, R627, Ballito, 4420 – Kwa-Zulu Natal.

12. Variation

Bundu Beach may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by Bundu Beach, based in South Africa trading as

BUNDU BEACH.

14. Bundu Beach contact details are telephone:

076-515 1357

Currently operating from Imbali Ridge Estate, R627, Ballito, 4420 – Kwa-Zulu Natal. . 

Email address: contact@bundubeach.com.